Privacy Policy
This Privacy Policy explains how Nexus Commerce handles information received through its website, commercial conversations, and authorized customer use of the service.
1. Information We Handle
Nexus Commerce may handle business contact details, account and user details, customer-provided records, transaction and operational data, support information, website information, communications information where enabled, and information needed to operate authorized integrations.
2. How Information Is Used
Information is used to provide, operate, support, maintain, improve, and administer the service; conduct requested commercial conversations; complete authorized workflows; and meet applicable legal obligations.
3. Customer Commercial Information
Customer contacts, orders, account-specific pricing, inventory, purchase activity, sales performance, messages, documents, and media are treated as private commercial information. Nexus Commerce does not sell this information or use it as shared channel intelligence.
4. When Information Is Disclosed
Information may be disclosed to authorized users within the customer environment, customer-authorized integrations, service providers supporting enabled services, professional advisers, or authorities where disclosure is required by law.
5. Service Providers
Nexus Commerce uses service providers to operate connected services. The current categories and providers are described in the Subprocessors page. Not every customer enables or uses every provider.
6. Retention And Requests
Information is retained for periods reasonably necessary to provide the service, satisfy contractual and legal obligations, resolve disputes, and enforce agreements. Privacy questions and requests may be sent to [email protected].
7. Contact
Nexus Commerce LLC, 155 Marinda Place, Saint Johns, FL 32259. General contact: [email protected]. Support: [email protected].