Every Question, One Place.

Yes. Import your products in bulk from the catalog toolbar. Our onboarding team can help, and Enterprise includes help moving over from your old system.

Yes. Contact our support team at [email protected] and we’ll set up the connection. Depending on the system, it can take a couple of days.

Yes. Everything you can do on the web, you can also do in the Nexus Commerce mobile app, which is included in every plan.

No. Pricing is by plan and location, never by seat.

No. The onboarding package is optional and billed once: Core $300, Growth $500, Enterprise / White Label $1,000.

No. The full Flow Builder comes with the Nexus AI add-on ($39/month, any plan). Every plan includes ready-made follow-up templates.

Usage stops at the plan limit, and the account receives a prompt to upgrade.

$39/month per location on Enterprise / White Label. Accounts with 10 or more locations are custom quoted.

Yes. Commerce Core is $249/month for one location, with unlimited registers and no per-seat pricing.

Payment processing, the optional add-ons (Nexus Boost, Nexus AI and Nexus Connect), the optional one-time onboarding package, and custom work such as custom integrations.

Yes. Contact our support team at [email protected] and we’ll set up the connection. Depending on the system, it can take a couple of days.

Sales, orders, stock and follow-up, updated as your team works.

It depends on your data, locations and integrations. We agree on milestones after reviewing your current setup.

No. It covers three. Each extra location is $39/month, and 10 or more locations are custom quoted.

Yes. White-label branding is included on Enterprise, on the web and in the mobile app.

Yes. White Label includes your branded app published in the Apple App Store and Google Play under your name and icon, so staff and customers never see Nexus Commerce. Store listings follow Apple and Google review rules and timelines.

Yes. On Enterprise, reps can be limited to the accounts they own, and staff can be limited to their own locations.

No. Every paid location includes unlimited registers.

Yes. The mobile app is included in every plan.

Yes, in every plan.

Customer pricing tiers apply to each account. Walk through your ordering process in the demo and we’ll confirm the setup.

Every plan includes the self-service Store Editor. Professional design and launch are quoted separately.

Yes. Connecting a custom domain is an optional step on the ready-to-sell checklist.

Yes. Each account can be on its own pricing tier, so trade and dealer buyers see their prices when they order.

Yes. Link to your Nexus Commerce store from your current site, or move everything over when you’re ready.

Yes. Publish classes with sessions, prices and seat limits, and manage attendees in one place.

Tiers are assigned to the customer account. Bring your pricing structure to the demo and we’ll show how it applies in each channel.

Purchase orders, receiving, suppliers and supplier returns are in Commerce Growth at $449/month for two locations.

The Lightspeed integration is included in Growth. The inventory screen shows where stock is tracked and whether a Lightspeed connection is set up.

No. Carrier charges are separate from your Nexus Commerce subscription.

All the major carriers, including UPS, FedEx, USPS and DHL, plus regional, international and LTL freight carriers. Connect your own carrier accounts to keep your negotiated rates.

Yes. LTL freight carriers such as FedEx Freight, TForce Freight, XPO, Estes and R+L Carriers are supported for orders too big for parcel.

No. Enterprise / White Label covers three locations. Each additional location is $39/month, and 10 or more locations are custom quoted.

Yes. Create, approve, dispatch, track and receive transfers between locations, with scan-to-receive at the other end.

No. Every plan includes unlimited customer accounts and no per-seat pricing.

Yes. Contacts, sales pipelines, lead forms and ready-made follow-up templates are in every plan.

No. The full Flow Builder comes only with the Nexus AI add-on, $39/month on any plan. Every plan includes the ready-made templates.

Usage stops at the plan limit, and the account receives a prompt to upgrade.

$2/month per local number or $5/month per toll-free number. Buy as many as you need.

Yes. If Connect Teams isn’t enough, contact us and we’ll put together a larger package.

No. Ad platforms bill ad spend directly.

A 30-day free trial is available.

No. Boost gives you the tools. Managed marketing is separate.

Nexus Boost is the same tool in Floor Nexus, our sister platform built by the same team. In Nexus Commerce it carries the Nexus Commerce brand.

Every plan includes ready-made follow-up templates. Nexus AI adds the full Flow Builder for building your own.

No. Drafts and analysis are marked AI-generated and wait for someone on your team to review and send them.

The AI assistant and customer analysis are shown in Floor Nexus, our sister platform built by the same team. The Flows screens are Nexus Commerce.

Commission reports with filters and CSV export, the report library and the audit log, on Growth and above. Tell us which reports you run today and we’ll show you where they live.

Bring your rep structure and rules to the demo and we’ll show what’s supported and scope anything extra.

Yes. Put each account on its own pricing tier, using a percent off your catalog or custom product prices.

Invoice payment links run through Stripe or Square. Processor approval depends on your product category, so confirm it with your processor before launch.

No. Nexus Commerce does not sell customer data, and we don’t use your information as shared channel intelligence.

No. Manufacturer, distributor and supply-house relationships don’t create permission to view another customer’s private operating data.

Only the service providers needed to run the features you use, like payment processors when you take payments. The full list is on the Subprocessors page.

Yes. Request a mutual NDA and we’ll sign before any sensitive conversation.

Email [email protected] for security and data questions, or [email protected] for account support.

Stripe and Square in every plan, Swipe Aras on any plan, Lightspeed and QuickBooks on Growth and above, Sage 500 ERP on Enterprise, Floor Nexus built in, Twilio for calls and texts, ShipStation for shipping, Zapier and Make for automations, Google Analytics for tracking, and MCP access with Nexus AI.

Integrations are scoped with each partner, and custom API work for customers is available on Enterprise. Tell us what you need to connect and we’ll recommend the right route.

Simple connections can be set up in a few days. Deeper two-way syncs get a scope and timeline before any work starts.

Yes. Service and implementation partners can refer product businesses and help them switch. Talk to us about how referrals work.

Email [email protected] or use the contact form. Tell us about your product and who it serves.